Frequently Asked Questions
Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!
When is the office open?
Rental hours are between 8:00 am and 5:00 pm. The office is located on our West Woodruff Avenue location.
Do you offer 24-hour access?
We sure do. Our customers will always be able to get access to their storage units on their schedules, whether it’s to retrieve items at night or to complete their move on a Sunday.
What is climate control?
Great question! Climate control keeps our storage units within the ideal temperature and humidity range throughout the year. This, in turn, allows you to keep stock safe, whether your business sells electronics, furniture, or other sensitive items.
Are the moving trucks reliable?
Yes, they are. Whether you are currently enrolled at Harding University or ASU-Searcy, our truck rentals will help you turn a difficult situation into a simple one by allowing you to pick up your belongings directly from your dorm. Drive-up access will make your move even easier!
Do you have commercial units?
We do! No matter your commercial storage needs, it makes sense to store belongings with extra care to ensure they make it to the destination intact. Take a look at our security features below.
How safe is it to store here?
Your items will be protected by secure storage units and video surveillance. Before picking a unit, you should always know that your possessions are safe, so don’t hesitate to ask us for more information about our security features.
Do you offer boat and RV storage?
Yes, our storage units are designed to fit cars, boats, campers, and other vehicles you may have. If you are looking for secure indoor vehicle parking, don’t hesitate to rent a unit!
Can I pay online?
Yes, our online bill pay option allows tenants to make payments, reserve more storage units, and even set up auto-pay from anywhere with an internet connection.
How do I rent a unit?
Our website makes it highly convenient to reserve storage units online anytime. If you have questions during the renting process or prefer to choose a unit in person, call or come by and visit us during office hours.